Frequently Asked Questions

What time do I need to arrive?

Arrival times can change from event to event. However, it’s advised to arrive around an hour before the show is meant to start. This will give you enough time in case there is traffic or if you have trouble finding a parking spot.

It also gives you some time to visit the concessions or merchandise stands beforehand. 

How can I get in touch with the Belk Theater box office?

The box office for the theater is located on-site at 130 North Tryon Street, Charlotte, North Carolina 28202. 

You can visit them directly if you are nearby. The box office is open from Tuesday to Saturday from 12pm to 6pm. The box office will also open two hours before a show is meant to start. 

If you would rather call, you can contact the box office at 704-372-1000 for event or ticketing inquiries. For more general inquiries, call the administration office at 704-333-4686. The call center is open from Monday to Saturday from 10 am to 6 pm. 

What do I do if I lose an item at the theater?

If you leave the venue and think you might have left an item behind, give the theater a call at 704-379-1219. 

Get in touch as quickly as possible if you think you have lost an item, as found items are only held for 30 days.